Data protection

  • preamble

With the present data protection declaration, Rollerstop GmbH, 1010 Vienna, Himmelpfortgasse 13/6, entered in the commercial register of the Vienna Commercial Court under FN 188554 k (hereinafter " Rollerstop "), explains which personal data is collected when you visit the website https://www.rollerstop .com/ are processed.

Personal data is all information that serves to identify a person and which can be traced back to a person - for example the name, e-mail address, telephone number and IP address. Rollerstop treats the personal data confidentially and in accordance with the provisions of the General Data Protection Regulation (GDPR), the Data Protection Act (DSG), the Telecommunications Act (TKG), the E-Commerce Act (ECG) and the other applicable provisions.

It should be borne in mind that data transmission on the Internet can always be associated with security gaps. A complete protection against access by third parties is not feasible.

  • legal basis

The legal basis for processing the data is our trade licenses for commercial trades, with the exception of regulated commercial trades, for which automatic data processing is required. Rollerstop only collects, uses and passes on personal data if this is permitted by law, is necessary due to the contractual use or if the data subject has consented to the data processing.

Further legal bases for data processing are:

(i) Pre-contractual measures, contract acceptance and fulfillment in accordance with Art 6 Para 1 lit b GDPR, so that we can, for example, process inquiries or orders,

(ii) Consent in accordance with Article 6 (1) (a) GDPR as part of registration,

(iii) Legal obligation pursuant to Art 6 Para 1 lit c GDPR, e.g. for the storage of order documents or invoices (business correspondence),

(iv) Legitimate interest according to Art 6 Para 1 lit f GDPR, in particular for marketing and advertising.

  • Collection and processing of data

We process the personal data that is made available to us through the use of our website (including all sub-pages) by visitors or registered users through information, either in the context of mere surfing, a placed advertisement, an inquiry or message, a contract or communication be asked.

The purposes of processing primarily include providing the services available at We offer the following services:

Sales of pitches for scooters

Other purposes of data processing are:

(i). providing, troubleshooting and improving the Services,

(ii). Recommendations and personalization of features, products and services,

(iii). communication with visitors and profile owners,

(iv). Compliance with various legal provisions (e.g. in connection with billing and contract data),

(v). verification of claimed rights or obligations,

(vi). Administration, security maintenance, fraud prevention and continuous improvement of the services on or in the mobile applications.

A company that processes data on behalf of Rollerstop is referred to as a processor. When we work with processors, we make sure we enter into data processing agreements that detail how data may be processed.

In general, such an agreement stipulates that the processor may only process personal data on behalf of Rollerstop and for clearly defined purposes.

  • Responsible for data processing

The person responsible for data processing is Rollerstop GmbH, 1010 Vienna, Himmelpfortgasse 13/6, entered in the commercial register of the Vienna Commercial Court under FN 188554 k, e-mail: , Tel: +43 688 8600596

  • types of users

We address our website offer to both registered users (“registered visitors”) and unregistered users of the website (“visitors”).

Registered visitors: In order to be able to shop in the web shop, customers must enter their contact details, namely address, first name and surname as well as e-mail address, in order to process a distance selling transaction. The duration of the storage of the data is limited with the valid consent to the data processing. After you withdraw your consent (at any time), your personal data will be deleted immediately and completely, unless this is prohibited by legal obligations.

Visitors: Certain data from visitors is also processed via server log files (website visited, time of access, amount of data sent in bytes, source/reference from which you came to the site, browser used, operating system used, used IP address). The data collected is only used for statistical evaluations and to improve the website. All data is processed anonymously, which means that a natural person can no longer be identified.

  • User rights

You can contact Rollerstop at any time to exercise your statutory rights under the General Data Protection Regulation. These are:

(i) Right to information about your stored personal data, its origin and recipient and the purpose of data processing,

(ii) right to rectification,

(iii) Right to erasure of incorrect or impermissibly processed data,

(iv) right to object,

(v) right to withdraw consent,

(vi) right to restriction of processing, as well as blocking,

(vii) Right to data portability.

If there are changes to your personal data, we ask you to notify us accordingly.

A request for information, deletion, correction, objection and data transfer, in the latter case, as long as this does not cause a disproportionate effort, must be sent to Rollerstop by e-mail.

Please attach a clear and comprehensible proof of identification so that we can send the data protection-compliant answer to the person actually affected. Rollerstop will respond to the application within one month and justify any rejection. In the event of a legitimate request for deletion or correction, this will also be forwarded to the recipients of personal data for implementation by automated means.

  • Right of appeal to the supervisory authority

If you are of the opinion that the processing of your personal data by us violates the applicable data protection law or your data protection rights have been violated in any other way, you have the option of complaining to the responsible supervisory authority.

Responsible in Austria is the data protection authority, Barichgasse 40-42, 1030 Vienna; Telephone: +43 1 531 15-202525; Fax: +43 1 531 15-202690; email:; .

  • Transmission to third parties / recipients in third countries

In order to fulfill the business purpose, we will also pass on your data to third parties (account-managing bank, shipping companies for purchases in the web shop, authorities, courts, tax consultants, IT service providers, tax authorities, providers, website hosting companies, insurance companies, which we use and which we provide data) if we need this data to fulfill our services. A lawful forwarding of your data takes place exclusively on the basis of the GDPR.

Rollerstop customers are entitled to withdraw a registration or delete an account at any time. In this case, Rollerstop will delete all data of the respective customer immediately.

Rollerstop GmbH does not request any sensitive data in accordance with Art. 9 Para. 1 EU-DSGVO.

  • Consent to the use of data in accordance with the data protection declaration

With the consent during registration, the customer declares his consent to the use of his personal data in accordance with the data protection declaration.

  • Newsletter
  • .

    If you register for our newsletter and thereby give us your consent (Art. 6 Para. 1 lit a DS-GVO), we will process your name and e-mail address for the purpose of sending our newsletter. Your personal data will be stored until you unsubscribe from the newsletter or revoke your consent. Rollerstop GmbH does not currently publish a newsletter, so no periodic period of receipt needs to be specified. You can revoke your consent or unsubscribe from the newsletter at any time by sending us an email to

    • Social media plug-in use

      We use plugins from the following social networks (Instagram, Twitter, Youtube, Facebook), which are operated by the companies (Meta Platforms Inc., Youtube LLC, Twitter Inc.). A precise address of the companies can be found at the end of the paragraph. For this purpose, we use a two-stage process, during which you can give your consent to the processing of data by the operator of the social network in accordance with Art. 6 Para. 1 lit a DS-GVO. Data is only transmitted to the operator of the social network when users click on one of the icons displayed and thus agree to the transmission of the data to the operator of the social network. Your browser will only connect to the respective social network after you have given your consent. The social network receives information about your visit to our website via the plugin. If you are logged into Instagram, Twitter, Youtube or Facebook, your visit can be assigned to your social network account. Any interactions with the plugin can be saved by the operator of the network. Information on the use of the data collected by the respective social network can be found on the company's website in the "Privacy" section at the URL indicated below:

    • Meta Platforms Inc., 1601 Willow Road, Menlo Park, CA 94304, USA, / data protection:
    • YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA, / data protection:
    • Twitter, Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA, / data protection:
      • Use of cookies

      When you visit our website, we collect personal data to the technically necessary extent (name of the retrieved file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user's operating system, referrer URL and the requesting provider) . This data cannot be assigned to specific persons by us and is not merged with data from other data sources.

      We would like to point out that cookies are used when you visit our website. Cookies are small files or other types of information storage that are transferred from our web server or web servers of third parties to the web browser of the user and stored there for later retrieval. The cookies used when you visit our website only serve the purpose of simplifying the shopping process (e.g
      by saving the items placed in a shopping cart) and to enable the use of certain functions of our web shop. The cookies we use are deleted from your hard drive after you close your browser (session cookies). This data is collected on the basis of Section 96 (3) TKG.

      We also use cookies for statistical evaluation of the use of our website as part of the web analysis service Google Analytics (see below). This data is collected on the basis of Art 6 Para 1 lit f GDPR. If you have previously consented to this in accordance with Art 6 Para 1 lit a DS-GVO, cookies from third-party providers will be used during your visit to our website for the purpose of collecting and evaluating your usage behavior. Consent to this use of cookies is given by displaying a banner that explains the type and scope of use of these cookies and you can agree to the use of cookies or reject them. In any case, no such cookies will be used before your consent. If cookies are not accepted, the functionality of our website may be restricted.

      Use of Google Analytics
      We use Google Analytics, a web analytics service provided by Google LLC ("Google"), 1600 Amphitheater Parkway Mountain View, CA 94043, USA. As part of “Google Analytics”, cookies are set on your computer in order to statistically evaluate your use of our website. We have concluded a corresponding contract for order data processing with Google. The information generated by these cookies about your use of this website (including your IP address) is anonymized before it is stored on Google servers so that it can no longer be assigned to a computer. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. Google uses this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can find more information on how Google Analytics handles user data in Google's privacy policy:

      You can prevent the collection of the data generated by the cookies and related to your use of the website as well as the processing of the anonymous data by Google by downloading and installing the browser plug-in available under the following link: com/dlpage/gaoptout?hl=en.

      However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.

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    All Rollerstop products on our website and from our shop are available for Germany from our exclusive sales partner for Germany:

    ORION building systems GmbH

    For deliveries to Germany please contact:

    ORION building systems GmbH
    Waldstrasse 2
    D-64584 Biebesheim
    Telephone: +49-(0)-6258 / 5552-0