Frequently asked questions
The key answers on products, mounting, colours and delivery. Your question is not listed? We are happy to advise you in person.
Products
What is the difference between the RS series and the eS series?
The RS series is built for kick scooters, children's scooters and kickboards (mounting height approx. 45 cm, opening approx. 50 × 48 mm). The eS series fits e‑scooters and kick scooters (mounting height approx. 60 cm, opening approx. 82 × 72 mm). For e‑scooters we always recommend the eS series. A side‑by‑side comparison is in the RS vs eS overview (PDF).
How are the scooters locked?
Each space has a rotating, lockable locking bar that goes over the handlebar. A standard 6 mm padlock locks the scooter. No special lock or key management is needed.
Can I extend an installation later?
Yes. All Rollerstop products are modular and can be extended as you like, single‑sided in a row or double‑sided. Use the space calculator to plan the right combination.
What are the scooter racks made of?
Steel, hot‑dip galvanised to DIN EN ISO 1461, suitable for indoor and outdoor use, long‑lasting and maintenance‑free.
What is included in the delivery?
The scooter rack comes with all screws for assembly and the installation instructions. Screws and anchors for final mounting on the wall or floor are not included, as they depend on the surface.
Mounting and setting in concrete
Which mounting options are there?
Wall bracket, floor stand (bolted to the floor), bracket floor stand (freestanding, optionally bolted) and T floor stands for double‑sided installations. See mounting.
Can the scooter racks be set in concrete?
Yes. Floor stands and T floor stands are also available for setting in concrete, at the same price as the screw‑on version. You can choose the concrete version directly on the product page in the shop.
How large does the foundation need to be?
We recommend a foundation of 20 × 20 × 30 cm (W × L × D, approx. 12 litres) per floor stand for setting in concrete, embedment approx. 20 cm, concrete C20/25 or standard quick‑setting concrete. Outdoors we recommend a frost‑proof foundation. See the foundation plan.
Colours and custom designs
Are the scooter racks available in colour?
Yes. On request we powder‑coat in almost all RAL colours; delivery then takes about 4 weeks. See colours.
Are custom designs possible?
Yes. From extra spaces and special lengths to round scooter stands, a lot is possible. Send us your plan at info@rollerstop.com.
Planning and documents
Where can I find data sheets, CAD data and tender texts?
All documents are free and without registration in the portal for architects and planners.
Delivery and payment
How long does delivery take?
Scooter stands are delivered within 7–10 working days by DPD or freight forwarder, powder‑coated in about 4 weeks. Bike stands take about 4–6 weeks by freight forwarder. See delivery and payment.
How can I pay?
By credit card, SEPA or EPS at checkout. Purchase on account is possible by arrangement.
Do you deliver to Germany and Switzerland?
In Germany our products are available from our partner Orion Bausysteme, in Switzerland from Kibemo. Contact details are at the bottom of every page.